What happens after you place an order on our website?
Our team will carefully review all details and send you an email within 24-48 hours prior to production, so it is crucial that you regularly check the email address you provided in the order and respond promptly.
During production, we will keep you updated with proofs along the way. We won’t proceed without your approval.
For standard orders, you can expect to receive proofs within 6-7 business days.
Orders that require a faster turnaround time will receive proofs within 4-5 days.
Orders with the quickest turnaround will receive proofs within 3 working days.
Please note that super rush orders do not come with proofs, as stated on our website.
***During the Christmas season, proofs will be delivered later than the usual timeframe.
Here is a list of the proofs that we will provide to our customers:
- The first proofs to be sent will be the head and body proofs.
*Head Proof(logo not added)
*Body proof (bottom stand not added)
Here is a sample email that we will send to customers when sending out the early proofs:
Upon receiving your approval of the proofs, we will move forward and finalize the order. This final stage will involve adding the logo, name, tattoos, and number.
Once the bobblehead has been baked and assembled, we will send another proof to you within 48 hours of your confirmation of the initial proofs.
Here is a preview of the bobblehead proof you will receive prior to shipment.
Below is an email sample that we will send to the customer before shipment.
We will ship out the bobblehead once we receive the customer’s final approval. After approximately 3-5 days, you will receive the doll. Please note that delivery to some remote areas may take longer.
Please be advised:
1.If there are any delays in receiving approval of the proof or if changes to the proof are requested, extra time may be required to complete the order.
2.For super rush bulk orders, we will send the proofs to the customers within 24 hours of receiving the order.
3.For large custom bobblehead orders, we offer the option of sending 2D mockup before the order is placed!